October 7, 2025

GDPR Compliant Privacy Policy

Effective Date: October 2, 2025
Website: https://truebio.com.ng/

At TrueBio, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website. We are committed to ensuring that your personal data is handled responsibly and in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Information We Collect

When you visit or interact with our website, we may collect the following information:

  • Personal Information: such as your name, email address, and any details you choose to provide when contacting us.

  • Usage Data: such as your IP address, browser type, device information, and pages you visit on our website.

  • Cookies and Similar Technologies: to improve your browsing experience and analyze website performance.

2. How We Use Your Information

We use the information collected to:

  • Provide, maintain, and improve our website and services.

  • Respond to inquiries or requests you make through our contact page or email.

  • Personalize user experience and website content.

  • Monitor website usage and security.

  • Comply with legal obligations.

3. Legal Basis for Processing

We process personal data only where permitted by law, including:

  • Consent: when you voluntarily provide information.

  • Contractual necessity: when processing is required to provide requested services.

  • Legitimate interests: to improve our services and maintain security.

  • Legal obligations: where required by law.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. Your data may only be shared with:

  • Service providers who help us operate the website (e.g., hosting services).

  • Legal authorities, if required by law or legal process.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, it will be securely deleted.

6. Your Rights

Under the GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your personal data.

  • Object to or restrict certain processing.

  • Withdraw consent at any time (where processing is based on consent).

  • Request data portability.

To exercise these rights, please contact us at sammy@truebio.com.ng.

7. Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Cookies

Our website may use cookies to improve functionality and user experience. You can manage or disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:

📧 Email: sammy@truebio.com.ng